Warranty

BuffDuck is committed to only providing best-in-class products that are carefully tested and constructed to stand heavy daily use by the most demanding users. People who simply want a good product trust and select BuffDuck products to be their fitness partners.

When you buy the genuine BuffDuck products through our website, you can be assured that you are getting the authentic products.

BuffDuck is not responsible for normal wear and tear, for products used commercially or for failures caused by accidents, abuse, alteration, modification, misuse or improper care.

There are no other express warranties beyond the terms of this limited warranty. In no event shall any implied warranties, including merchantability and fitness for a particular purpose, extend beyond the duration of the express warranty contained herein. In no event shall BuffDuck be liable for incidental or consequential damages.

We offer these warranties:

  • 100% satisfaction guaranteed: Items must be returned within 30 days from receipt of shipment for a refund (minus shipping and handling)
  • Lifetime support with difficulties using the product

Proof of purchase are required for all guarantees. We also believe that most of the refunds can be avoided.

Please contact us using our support email and you will get assistance. If you are not happy with our products or services for any reason, you are always welcome to send us your feedback and suggestions on how to improve the products or the services we offer or refer to our Return Policy should you want to return the purchased product(s). We will do the best we can to ensure you are totally satisfied with our products and customer service.

Please refer to our Return Policy for further information.